Effective Date: July 6, 2026

Introduction

South Point Animal Clinic (“the Clinic,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our veterinary services, website,and other communications.

Information We Collect

We may collect the following information:

Client Information

• Name
• Address
• Email address
• Phone number
• Emergency contact information
• Payment and billing information

Pet Information

• Pet name, age, breed, sex, and identifying characteristics
• Medical history
• Vaccination records
• Diagnostic test results
• Treatment plans and prescriptions

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Website usage data through cookies and analytics tools

How We Use Information

We use collected information to:

• Provide veterinary care and related services
• Schedule and manage appointments
• Maintain medical records
• Process payments
• Communicate regarding treatment plans, prescriptions, reminders, and follow-up care
• Improve our services and website
• Comply with legal and regulatory requirements
• Protect the safety and security of our patients, clients, and staff

Information Sharing

We do not sell personal information.

We may share information with:

• Veterinary specialists, emergency hospitals, laboratories, and pharmacies involved in your pet’s care
• Payment processors and billing service providers
• Technology providers that assist in operating our business
• Government agencies or legal authorities when required by law
• Professional advisors such as accountants, attorneys, and insurance providers when necessary

Medical Records

Pet medical records are maintained in accordance with applicable laws and professional standards. Records may be released to other veterinary providers upon client authorization or as otherwise permitted by law.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card information on our systems unless required for authorized recurring payment arrangements.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You may modify your browser settings to manage cookies; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect client and patient information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Rights

You may request access to or correction of your personal information by contacting us. Subject to legal and professional recordkeeping requirements, you may also request deletion of certain personal information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

South Point Animal Clinic
2700 W. Baseline Rd.
Tempe AZ 85283
Phone: 480-839-5960
Email: Southpointanimalclinic@gmail.com